Shipping

Shipping Policy

At Mahora, every order is carefully packed with love and attention before it begins its journey to you. We work hard to ensure your handcrafted pieces arrive safely and beautifully presented.

Processing Times

  • Orders are typically processed within 1–3 business days.
  • During new collection launches, promotional events or holiday periods, processing times may be slightly longer.
  • Orders are processed Monday to Friday, excluding Australian public holidays.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.

Shipping Within Australia

We currently ship Australia-wide using trusted courier and postal services.

Estimated delivery times:

  • Metro areas: 2–5 business days
  • Regional areas: 3–7 business days
  • Remote locations: 5–10 business days

Delivery times are estimates only and may vary depending on your location and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery location.

From time to time, Mahora may offer free shipping promotions. Any applicable offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email so you can follow your parcel’s journey.

Incorrect Shipping Information

Please ensure your delivery details are correct before completing your purchase. Mahora cannot be responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears to be lost, please contact us at contact@mahora.com.au. We’ll work with the shipping provider to help locate your order as quickly as possible.

International Shipping

At this time, Mahora ships within Australia only. We look forward to expanding internationally in the future.

Questions?

If you have any questions about your order or shipping, we’d love to help.

Email: contact@mahora.com.au

Thank you for choosing Mahora and supporting thoughtfully crafted lifestyle essentials inspired by coastal living.