Privacy

Privacy Policy

Effective Date: 6 August 2026

At Mahora, we value your trust. Protecting your personal information is important to us, and we are committed to handling it responsibly and securely.

Information We Collect

When you visit our website or place an order, we may collect:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device information, IP address and browsing activity through cookies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate about your purchases
  • Respond to enquiries
  • Improve our website and customer experience
  • Send promotional emails if you have chosen to receive them
  • Prevent fraud and maintain website security

Payment Security

Mahora does not store your credit card details. Payments are processed securely through trusted payment providers including Shopify Payments, PayPal and other secure payment gateways available at checkout.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our site. You may disable cookies through your browser settings, although some website features may not function correctly.

Sharing Your Information

We only share your information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website and marketing service providers

We never sell or rent your personal information to third parties.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new collections, promotions and special offers. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.

Data Security

We take reasonable steps to protect your personal information against unauthorised access, loss or misuse using secure technologies and industry-standard practices.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email:contact@mahora.com.au

Thank you for trusting Mahora.